Are you hearing or listening? Do you have functioning ears? How effective is your hearing? Do you possess the skills to improve your hearing? These questions are intriguing, and it’s sometimes ...

CogWell @ Penn brings in trained professionals to discuss mental health on campus. At this semester's meeting, they hosted an event to learn about active listening. Credit: Michael Goerlitz CogWell @ ...

Are you an active listener at work? Listening actively means you’re not just hearing what the person is saying, but also tuning in to their thoughts and feelings. Nodding along and repeating back your ...

People are routinely advised to be their authentic selves and show their vulnerability. They are told they are in a safe space and there will not be retribution for speaking up. When they finally get ...

Your partner is telling you about their stressful day while you’re mentally planning dinner, checking your phone, and wondering if you remembered to pay the electric bill. You’re hearing the words, ...

Leaders have strong opinions and are used to sharing them. Earlier in my career, I viewed brainstorming sessions as an opportunity for a little healthy competition – to get everyone excited and ...

We all understand the importance of listening. But, there’s a big difference between hearing someone and actively listening to what they’re saying. We have all been in conversations where the other ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...