When Tawnia Wise checked into her Airbnb rental in Austin recently, she was shocked by what she found: a bug-infested ...

Airbnb is making updates to its booking app to make total price displays and checkout requests available for users before they reserve accommodations. Fees and requests will be transparently displayed ...

Airbnb complaints seem to be on the rise. From griping about cleaning fees to complaining about the impact on neighborhoods and real estate markets, it seems like everyone has an opinion of the ...

(CNN) — Airbnb on Monday said it plans to make the total cost of rental properties, including all fees, clearer to customers as they search for places to stay, addressing what is arguably one of the ...

Photo Credit: Footage from Westbrook, Maine police showing a hidden security camera inside a bedroom in an Airbnb. YouTube/CNN / https://www.youtube.com/watch?v ...

The City of Paso Robles has received many complaints about short-term rentals creating noise in residential areas, especially at rentals that have pools, and some residents are now surrounded by ...

From noisy neighbors to dirty rooms, guests recently shared their most common Airbnb “complaints” on Reddit, where superfans discussed what makes the difference between a holiday horror story, a ...

Airbnb removed listings for three vans in NYC's Upper East Side neighborhood after complaints. Each listing featured a mattress, sink, and toilet that guests were encouraged not to use. Although ...

Sachan's experience highlights the growing challenges remote workers face while operating across global time zones.

Airbnb at times has seemed to lean more toward the rights of guests than hosts while smaller rival Vrbo has done the opposite, tilting toward hosts at some junctures to the disadvantage of guests.

Both Airbnb and Vrbo have programs that recognize top-tier hosts. Superhosts on Airbnb need at least a 4.8-star rating, more than 10 stays, a low cancellation rate, and a high response rate. Vrbo’s ...