But many marketers are still struggling to transform that analytical data into relevant information that can help improve customer loyalty. Fortunately, there are steps marketers can take to harness ...

ClassPass attracted “super users” — customers who took 20+ classes per ... our actions may actively contribute to our company’s churn rate, and we may not even realize it.

We value what the support team has to say. The elevated standing that Support has within our company has helped us maintain low customer churn rate levels over the years. Every single department in ...

Zoom unveils new capabilities at Enterprise Connect 2025. Analysts report positive outlook on position, customer churn.

Brands racing to adopt AI in marketing are finding that human insight holds the key to turning automation into lasting customer loyalty.

Asana's growth has slowed, and founder Dustin Moskovitz's exit as CEO signals potential stagnation. Click here to find out ...

Antenna's latest "State of Subscriptions" for 2024,noted the popularity of bundling services as well as third-party ...