The silo effect, characterized by limited communication between specialized business departments, can negatively impact ...

Now part of the Swatch Group, this Maison has embarked on a radical journey embracing customer collaboration. Led by CEO Alain Delamuraz, Jaquet Droz launched the “JD 8.0: A Disruptive Legacy ...

As with most things in marketing, these five growth plays are easier said than done. If leaders are set on pursuing long-term ...

Businesses that prioritize AI-human collaboration rather than full automation will avoid creating frustrating, impersonal customer experiences. AI, in this case at least, is not designed to ...

A tote bag that won Lands' End tens of millions of social media views had a more concrete impact on the company's bottom line ...

K-VA-T Food Stores, the parent company of Food City, has implemented new software to deepen its customer insights across ...

At Enterprise Connect, Cisco (NASDAQ: CSCO) will unveil its vision for agentic AI collaboration, along with new AI-powered ...

The collaboration will equip distributors’ networks with Prokeep’s communication solutions, enabling faster response times, ...

Ecom Express, a leading end-to-end technology-enabled logistics solutions provider, has announced a strategic partnership ...

KBC Group and Cognizant celebrate over a decade of collaboration with a renewed ... as it supports our goals of creating superior customer experience, supporting innovation, and maintaining ...