As the transition to OMNY tap-and-ride nears, the Metropolitan Transit Authority (MTA) has switched its mobile sale vehicles, ...

STATEN ISLAND, N.Y. — Select commuters can get a free OMNY card as the Metropolitan Transportation Authority moves away from MetroCards. Starting Tuesday, the MTA is offering to waive all fees for the ...

MTA boss Janno Lieber didn’t seem to remember how much a monthly MetroCard costs Tuesday as he claimed commuters are “loving ...

NEW YORK (WABC) -- This week's MTA Hero is Collette Anderson, the director of customer communications for New York City Transit. As part of her job, Anderson regularly handles calls and concerns about ...

New York City's subway system is poised to complete its transition away from the yellow MetroCard, beginning in 2026, ...

"Customer service centers are in each of the boroughs. So you can literally go to any place throughout our system and get ...

The new budget between Mayor Eric Adams and the City Council includes an expansion of Fair Fares, which offers half-priced MetroCards for low income New Yorkers. Currently, more than 300,000 people ...

As part of her job, Anderson regularly handles calls and concerns about how to use MetroCards and how to navigate the subway system.