Retailers lost $218 billion to ecommerce returns in 2021, at a rate of 20.8% of goods sold, according to NRF, up from 18.15 last year.

While Amazon is the clear market leader in ecommerce sales, arch-rival Walmart has been gaining in some respects as seen in this infographic.

This special feature covers the scope of ecommerce packaging waste and steps being taken by retailers, suppliers and governments to reduce it.

A USPS plan to insource all line hauling of mail and parcels between hubs and local delivery units will be completed by 2025.

Atlanta, Sept. 18, 2023 — Manhattan Associates Inc. today announced that Duluth Trading Company, a renowned casualwear, workwear and accessory retailer for men and women, has successfully implemented ...

The FedEx 2024 GRI is decreasing to 5.9% in a rare move by the carrier. Here are some important takeaways for shippers to note and assess.

New technology solutions and industry standards are both working to solve the growing problem of apparel returns, especially those ordered online.

Nike is shutting out nine of its retail partners as the company continues a major focus and shift toward DTC) sales, according to an analyst note.

Zerobroker, whose platform lets shippers connect directly with carriers and bypass a freight broker, raised $6.5 million in a seed round.

So, what should retailers know when it comes to ecommerce purchasing behaviors and delivery today, and how can they address these issues to avoid home delivery failures tomorrow? Consumers Will Keep ...

UPS Capital has introduced an AI-powered solution to combat of porch piracy by creating a score indicating the likelihood of package theft.

Google recently sunset Universal Analytics in favor of GA4. Ben Hardt, a VP at X Agency, walks us through the changes and their impacts.