HCLTech and Microsoft expand partnership to transform contact centres with generative AI and cloud-based solutions
HCLTech is enhancing its partnership with Microsoft to improve customer service using generative AI and cloud solutions. They ...
CRN10mon
New Zoom Channel Chief Mark Jenkins On Transformation And Evolving From A ‘One-Dimensional’ Partner Program
The product is getting to a point where we’re able to access all types of customer conversations, whether it’s help desk, or it’s a complete contact center transformation, we’re starting ...
Business Wire10d
HCLTech and Microsoft Expand Strategic Partnership to Help Transform Contact Centers With Generative AI and Cloud-Based Solutions
System integration and application development Migration to Microsoft D365 Contact Center New customer implementations Expansion of joint offerings including AI transformation services “HCLTech ...
Yahoo Finance10d
HCLTech and Microsoft Expand Strategic Partnership to Help Transform Contact Centers With Generative AI and Cloud-Based Solutions
HCLTech will empower clients to activate Microsoft Dynamics 365 Contact Center, a Copilot-first solution that delivers ... Microsoft customers will gain access to HCLTech’s AI-led digital ...
ThePrint9d
HCLTech and Microsoft expand partnership to transform contact centers with generative AI and cloud-based solutions
HCLTech, a global technology leader, has announced to expand its strategic partnership with Microsoft to transform customer ...