Max, the Warner Bros. Discovery streaming service, launched a new black-and-white color palette that evokes the same ...

Companies have invested billions in generative AI (gen AI) and large language models (LLMs). Some now have chief AI officers. But despite the money and buzz, driving business impact cleary remains ...

It’s a competitive advantage. Look no further than the banking industry, a sector that rode the wave of automation in customer service straight into a paradox. After pioneering ATMs, online ...

Like many startups, 11x proudly showcases customer logos on its website that signify customer endorsements and are typically shown with a customer’s consent. However, TechCrunch learned that ...

Austin-based Yeti canceled a bulk order from a conservative nonprofit due to its policy against political customizations, sparking controversy.

City officials plan to have the “Augusta!” logo redesigned so any city materials it adorns, including online digital materials, can be read by people with visual disabilities and comply with looming ...

Investopedia / Crea Taylor A customer is an entity that buys goods or services. A customer is an individual or business that purchases a company's goods or services. Customers are important ...

Like many startups, 11x proudly showcases customer logos on its website that signify customer endorsements and are typically shown with a customer’s consent. However, TechCrunch learned that multiple ...

Now, it’s making headlines for all the wrong reasons: inflated revenue claims, misrepresented customer logos, and allegations of a toxic internal culture. The details are still surfacing ...

Fawad Ahmad has been named executive VP and chief operating and customer officer, and Omar Khan has been appointed executive VP and chief business officer. Ahmad will oversee ADT‘s operations ...

Promoted Chief Customer Officer (CCO) Dawn Russell to the role of Chief Operating Officer (COO) bolstering alignment between product development and customer needs. Announced a series of Magaya ...