Tech leaders explain how they're trying to use artificial intelligence to better understand customers and communicate with ...

Figure AI has drawn attention for making claims that its AI-powered robots possess human-like fine motor skills and can ...

Walmart's introduction of robot security guards in parking lots has sparked mixed reactions from shoppers, as seen in a viral ...

J.D. Power data from 2024 and 2025 suggests that customers prefer fixed wireless internet, specifically 5G or 4G LTE, over ...

Personalised marketing, while valuable for some, generates negative experiences for 53% of customers, who were 3,2-times more likely to regret a purchase and 44% less likely to purchase again in the ...