A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

up is building a knowledge automation platform to help sales teams answer product questions or complete technical ...

The Commercial Bank of Ceylon has been ranked the best for service excellence among Sri Lanka’s banks in the 2024 edition of ...

The proportion of companies whose part-time workers faced customer harassment, such as yelling, within the past year was 45.7 ...

CCLS invites the public to participate in an online survey that will help shape the future of public libraries in Chester ...

The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

CSAT empowers CX leaders with automatic, actionable CSAT scores for every customer interaction, leveraging Generative AI to analyze sentiment, resolution, and effort. MOUNTAIN VIEW, CA / ACCESS ...

As energy prices tick back up and UK households shop around for the best deals, consumer group Which? has revealed their annual ranking of the best and worst providers. Octopus Energy came top of the ...

Improving the customer journey is not only a strategy, but also a need in the cutthroat market of today. With the correct ...

AI, reels, content creators, and WhatsApp are driving customer lead generation for automobile companies and their dealerships ...

The Commercial Bank of Ceylon has been ranked the best bank for service excellence in Sri Lanka for the second consecutive year in the 2024 Customer Excellence Survey conducted by LMD, the country’s ...

So Energy fared better than British Gas and Ovo Energy on customer satisfaction to achieve a score of 63% but rated poorly ...