The biggest change isn’t that other tools have vanished. It’s that ChatGPT has become the new front door to information.

ChatGPT grew faster than any other consumer app in history. Today, it has 800 million weekly users. Numbers matter, but what ...

Abstract: The rapid growth of online shopping has underscored the need for effective customer service techniques that go beyond traditional channels such as email, mobile responses, and FAQs. In this ...