Five9 and Cognigy launch AI Agents for contact centers; Snowflake and DataRobot launch AI Agents for enterprise use. Dialpad unveils new AI-powered Contact Center solution.
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Donald Trump gears up for his second term, the challenge of quickly confirming his Cabinet nominees becomes a key issue. He ...
Remote working has rapidly emerged as a defining feature of the modern work landscape. Once limited to freelancers or ...
Stepping into a managerial role for the first time is an exciting career milestone, but it's also one of the most challenging ...