Here's how a CRM system – while distinct from a sales tool – can help create the foundation for successful sales outcomes.

Discover how an operational CRM enhances customer interactions and business efficiency. Learn tips for optimizing your sales ...

Zeta Global (NYSE: ZETA), the AI-powered marketing cloud, today announced that Pamela Lord has been appointed as its ...

Digital transformation is a buzzword that’s been reshaping industries across the globe, but when it comes to customer success ...

Is your logistics business struggling to maximize its CRM potential? From real-time tracking to automated workflows, discover ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is ...

A flagship product of Zoho, Zoho CRM’s robust AI-powered capabilities help automate repetitive tasks, organize customer data, ...

Salesforce's recent announcement to halt software engineer hiring in 2025 highlights the impact of AI on job displacement.

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

Salesforce is quietly emerging as a force in the artificial intelligence (AI) landscape, and the company's next big opportunity could be worth trillions.