Tencent may be the biggest video game corporation in the world, but as of a Jan. 7, it’s also one of several Chinese firms to ...

From misrouted calls to abandoned inquiries, these red flags let you know when it's time to upgrade to multi level IVR.

There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything ...

The real worry is that Austria exemplifies the Putinisation of central Europe. First came Viktor Orban, the strongman of ...

Some speculate that Frelimo is instigating chaos as an excuse to crack down. Security forces have killed around 300 people since the protests began, including 176 in the final week of December alone, ...

The importance of the individual’s experience is coming to the fore, enhanced by technologies and grounded in a focus on ...

Every election promise has a catch. The Liberal party has to explain how they’ll pay for it, Labor has to explain why they’re ...

PALM BEACH, Florida - President-elect Donald Trump declined on Monday to rule out military or economic action as part of his ...

Live updates on stocks, bonds and other markets, including the Dow Jones Industrial Average, S&P 500 and Nasdaq Composite.

US Secretary of State Antony Blinken says US committed to ‘holding accountable those responsible for these atrocities’.

The National Board of Revenue (NBR) has exempted value-added tax on the fares of Dhaka metro rail, which has gained a lot of ...

LOS ANGELES (AP) — Peter Yarrow, the singer-songwriter best known as one-third of Peter, Paul and Mary, the folk-music trio ...