A couple in Virginia says a Starbucks worker refused to help them during a medical emergency because they did not wait in line.

Chesterfield woman says Starbucks employee told her to get in line after she requested a cup of water for her husband ...

Starbucks has also been criticized for a controversial new aspect of its code of conduct, prioritizing paying customers over those simply using the shop without making a purchase. The company says ...

In January, the coffee chain announced a number of new policies, including a new code of conduct. Starbucks also started offering free refills this year. If you purchase a product or register for ...

RELATED: Mom Claims Starbucks Employee Threatened To Kick Her Out If She Didn’t Quiet Down Her 3-Year-Old, Per Their 'Coffeehouse Code Of Conduct' Starbucks has responded by blaming workers and ...

Starbucks has also been criticized for a controversial new aspect of its code of conduct, prioritizing paying customers over those simply using the shop without making a purchase. The company says ...

Hundreds of Starbucks baristas are on strike, protesting new dress code rules they say distract from bigger issues like low ...

For some reason, Starbucks has collected a lot of myths over the years. These Starbucks myths need to disappear, from the ...

Loyalty isn’t love, it’s utility, habit and frictionless design, and it’s time marketers built programs that reflect that ...

If there’s one thing that the quick service restaurant sector excels at, it’s delivering a sense of instant gratification to ...