Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...

Starbucks just made a change to how it will take care of its customers, dropping its "Open Door" policy to prioritize paying ...

Starbucks announced reversing its open-door policy, initially introduced in 2018 to promote inclusivity. From January 2025, ...

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...

Starbucks, the Seattle-based coffee chain, has been in business since 1971. It recently reversed its open-door policy — and ...

The question of bathroom access has been a fraught one for Starbucks, with the issue thrust into the spotlight in 2018 when ...

Starbucks said it was reversing a policy that invited everyone into its stores. The new code of conduct will be posted in all company-owned North American stores.

Restaurants restricting their facilities to paying customers is pretty standard, but Starbucks’ return to such a practice is ...

Starbucks is ending its open-door policy that allowed anyone to use its cafes and restrooms without making a purchase. The ...

New CEO Brian Niccol has said since joining the coffee chain in September that he wants Starbucks to refocus on its in-store ...

In a new code of conduct issued Monday, the hot drink behemoth that boasts 29,000 retail stores in 78 markets said it wanted ...

Starbucks China has clarified the introduction of new operational guidelines, which require a purchase for its store visits, ...