The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, today unveils the 2025 Featured Contributors and ...

employee engagement and contact center transformation. These articles can be accessed via ICMI’s weekly email newsletter: Contact Center Insider and at icmi.com. The 2025 Featured Contributors ...

Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognized as a ‘Leader’ in two IDC MarketScape reports – IDC MarketScape: Worldwide Intelligent Customer ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

Rockwell Automation, Inc. is scheduled to report its first quarter fiscal 2025 results on Monday, Feb. 10, before the market opens. The release will be posted on the Rockwell Investor Relations ...

Some of the projects he has executed include the Contact Center Transformation for State Of Texas, Citizen Portal for State of Oklahoma and Medicaid Work System for State Of Ohio. These projects ...

With Vice President JD Vance and other allies in power, an emergent Catholic right expands political horizons and raises ...

Microsoft (MSFT) is scheduled to report results of the second quarter of its fiscal year 2025 after the market close on Wednesday, January 29, ...

These are courtesy translations of local news provided by the U.S. Army Garrison Poland Public Affairs team for the benefit the ...