A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

up is building a knowledge automation platform to help sales teams answer product questions or complete technical ...

The Commercial Bank of Ceylon has been ranked the best for service excellence among Sri Lanka’s banks in the 2024 edition of ...

The proportion of companies whose part-time workers faced customer harassment, such as yelling, within the past year was 45.7 ...

CCLS invites the public to participate in an online survey that will help shape the future of public libraries in Chester ...

The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

CSAT empowers CX leaders with automatic, actionable CSAT scores for every customer interaction, leveraging Generative AI to analyze sentiment, resolution, and effort. MOUNTAIN VIEW, CA / ACCESS ...

The national survey, conducted by OnePoll and commissioned by TCN, reveals that the UK customer service landscape continues ...

Improving the customer journey is not only a strategy, but also a need in the cutthroat market of today. With the correct ...

AI, reels, content creators, and WhatsApp are driving customer lead generation for automobile companies and their dealerships ...

Alucio™, a fast-growing provider of cloud-based software for the life sciences industry, today announced very positive results related to the company's Beacon platform in its annual Customer ...

The Commercial Bank of Ceylon has been ranked the best bank for service excellence in Sri Lanka for the second consecutive year in the 2024 Customer Excellence Survey conducted by LMD, the country’s ...