Apathy often stems from a lack of concern or understanding towards others’ experiences, emotions, and struggles. However, ...

The only thing worse than going through a difficult situation is dealing with clueless people along the way. Empathy is the ...

Allie Beth Stuckey and Joe Rigney just want to make sure you're empathizing with those they deem worthy of empathy.

We’ve automated the soul out of customer experience. Journeys run faster, but the customer experience (CX) doesn’t feel better. Speed is meaningless if the customer feels unheard. The next wave of CX ...

Empathy refers to the ability to understand how a person feels and to experience their emotions. Sympathy refers to feeling for another, such as feeling sorry for them, without actually feeling their ...

DEAR ERIC: Can you cast any light on sending money with sympathy cards? I have never heard of that in my 77 years of life. Personally, I would feel insulted if somebody put money in a sympathy card.

Journal Editorial Report: The week's best and worst from Joe Sternberg, Allysia Finley, and Kim Strassel. Photo: Anthony Wallace/Mandel Ngan/AFP/Getty Images/Hans Pennink/Associated Press Walking down ...

Learn the difference between empathy and sympathy, and how to use empathy to help others figure a way out of tough situations. People in Denmark 'stunned' by Trump's Greenland comments, former ...

“Open it the fuck back up!” the muscular Matt Honeycutt commands, mic gripped in his left fist, mustache prickling with indignation. He is balefully slash lovingly surveying the crowd and finding it a ...

Over the past two years, I have noticed that when I teach students about any issue in the U.S. or around the world, they express noticeable apathy and disinterest. When our current president was ...

Thanks to Elon Musk, most Americans learned earlier this year that MAGA thinks empathy is evil. Cruelty isn’t the problem, the Tesla CEO claimed in an attempt to justify his turn toward authoritarian ...