Technology Record – The best of enterprise solutions from the …
Anyone can be an agent with AI, according to Will Blench of Anywhere365. Blench explains how AI technology is empowering businesses with the data and capabilities they need to provide fast, accurate and personalised responses to every customer.
Kyndryl-Microsoft report finds that only one in five organisations …
12 hours ago · Kyndryl and Microsoft have discovered that although 84 per cent of organisations consider sustainability goals to be of high strategic importance, only 21 per cent actively leverage technology to minimise their environmental impact and guide their broader sustainability strategy. According to the Global Sustainability Barometer survey – commissioned by Microsoft, conducted by Ecosystm and ...
Magazine - Technology Record
The key to powering a connected supply chain with Microsoft. Felice Miller shares how retailers and consumer goods companies can optimise their supply chains through AI, automation and strong partnerships. The latest technology news, events and information on Microsoft, Windows, Surface, Security, Office, Dynamics, Mobile, Social, Cloud & more.
The Spring 2023 issue of Technology Record is out now!
Mar 30, 2023 · The Spring 2023 issue of Technology Record is out now and available to view free of charge in digital format. In this age of connected technology, highly advanced social integration and global disruption, information is being used in new ways to cause damage and exploit organisations worldwide. In this issue’s cover story, we offer perspectives from Microsoft and many of its leading partners ...
News - Technology Record
Siemens works with German engineering firm thyssenkrupp to bridge industrial skills gap. Read the latest stories on Technology Record.
An intelligent experience: Brian Mistretta on AI in customer …
5 days ago · Consumers in the fairly recent past were somewhat tolerant when customer service queries took a long time to be resolved, being quite accustomed to a slow process. The experience of waiting on hold to speak with a customer service agent, spending time completing a lengthy authentication process and being transferred to multiple different departments to find the right help was seen as ...
Magazine - Technology Record
Xavier Mesrobian of Skkynet shares how manufacturers can secure critical processes against cyberattacks while evolving their operations. The latest technology news, events and information on Microsoft, Windows, Surface, Security, Office, Dynamics, Mobile, Social, Cloud & more.
In Depth - Technology Record
Read the latest in depth on Technology Record
Zebra Technologies’ Parth Thakker reveals how to optimise …
17 hours ago · Inventory management remains a critical challenge in today’s fast-paced retail environment, significantly impacting store associates and customer satisfaction. According to Zebra’s Global Shopper Study, 80 per cent of store associates report that maintaining real-time visibility of out-of-stock items is a significant hurdle. Several factors contribute to the inventory management issues ...
The tipping point in mobile unified communications
Oct 18, 2024 · The mobile workforce has traditionally been seen as a lower priority when it comes to corporate unified communications (UC). Historically, UC systems were geared towards in-office phones and optimised around the needs of an office-based workforce. But those employees now represent only a fraction of today’s increasingly mobile workforce, as companies continue to adopt hybrid and remote ...